Yet again, a nerve has been struck! I hate drama, chaos, stupidity, and leaders who think they are leaders. I watched our kitchen fall apart this weekend. We hired a few new guys, top notch guys. Dinner service started and we began putting out food. Over the hustle and bustle, we could hear just how well the Cards were doing. The customers were erupting in cheers and claps. Expo began falling apart. Tempers began to flare, then exploded. I hear a lot about Thomas Keller. Oh how I wish our kitchen was half of his. The "Kitchen Manager" began screaming and yelling. His asst. expo was trash talking the line and another employee helping expo, was "pilled up" and raising hate and discontent with me.
I lead troops in the military. I never had to raise my voice to make my point. I do use "colorful" language, however, I never degrade my guys nor do I allow others to. I watched a group of people who were exited for their teams in St. Louis, and ready to work, lose all morale do to this type of behavior. My family would have been proud at how well I kept my temper in check. I cannot wait until I can leave this place.
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